Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Great location
Friendly staff
Limited vegetarian options
Paid shuttle service
8.6/10
Great
Rooms
8.4
Location
9.6
Service
9.0
Dining
7.4
Guest reviews
8.6/10
based on 9 reviews
9.3
9.3/10 based on 3957 reviews
Pat
United Kingdom,
March
2024
8.4/10
The hotel is ideally situated in the center of Phnom Penh, surrounded by lush greenery and with a large attractive pond near the entrance. The rooms provide a pleasant ambiance but could benefit from added seating, improved lighting, and balconies overlooking the garden area. The service was consistently courteous and professional, even during challenging circumstances on a busy Saturday afternoon. Although the dining offered a variety of foods, more vegetarian options would enhance the experience. The facilities are well-maintained, ensuring a comfortable stay.
Rooms
8.0
The rooms provide a pleasant ambiance but could benefit from added seating, improved lighting, and balconies overlooking the garden area.
Service
9.0
The service was consistently courteous and professional, even during challenging circumstances on a busy Saturday afternoon.
Location
9.0
The hotel is ideally situated in the center of Phnom Penh, surrounded by lush greenery and with a large attractive pond near the entrance.
Dining
7.0
Although the dining offered a variety of foods, more vegetarian options would enhance the experience.
Facilities
9.0
The facilities are well-maintained, ensuring a comfortable stay.
Maurice
United Kingdom,
February
2024
9.0/10
I had a lovely stay at the hotel. The rooms were cozy and offered a green view, complete with a bed featuring a mosquito net, which was ideal for a peaceful sleep. The improved lighting added to the pleasant ambiance. The service was exceptional, delivered with a professional and friendly touch, despite the challenging circumstances of the Saturday afternoon shift. The location was perfect, situated right behind the National Museum and close to all the main attractions in the city center of Phnom Penh. The dining options were varied, with both vegetarian and non-vegetarian choices available. The facilities were top-notch, providing everything I needed for a comfortable stay.
Rooms
9.0
The rooms were comfortable and provided with a bed featuring a mosquito net, perfect for a peaceful sleep and a green view.
Service
9.0
The staff always delivered wonderful service in a professional and friendly manner, even during the Saturday afternoon shift.
Location
10.0
The hotel's location was superb, just behind the National Museum and in the heart of Phnom Penh, making it convenient to visit all main attractions.
Dining
8.0
The dining experience was excellent with a wide range of food options, including some delicious vegetarian choices.
Facilities
9.0
The facilities were great and provided everything needed for a comfortable stay.
Great location
Limited vegetarian options
Joseph
United States,
January
2024
8.4/10
I had a wonderful stay at the hotel. The rooms were cozy and clean, offering a lovely view of the Palace. The service was exceptional, with staff going above and beyond to ensure a pleasant stay. The central location was convenient for exploring the city, but dining options were a bit limited. Overall, a great value for the money.
Rooms
8.0
My room had a comfy bed with lovely bed linen and all necessary amenities. I particularly enjoyed the open concept bathroom.
Service
9.0
The staff provided outstanding service in a professional and friendly manner. They were always ready to assist with any requests.
Location
9.0
The hotel is right in the center of Phnom Penh, just behind the National Museum. It offers easy access to all the city sights.
Dining
7.0
The dining options were good, but I wished there were more vegetarian choices available. However, the egg station was a nice touch.
Facilities
9.0
The hotel offers great facilities, including room service and tours/ticket assistance. It's a perfect place for a comfortable stay.
Chris
United States,
January
2024
9.0/10
I absolutely loved my stay at this hotel! The location is superb, right in the heart of Phnom Penh with easy access to all the city sights. The rooms are cozy and equipped with everything you need, plus having a private garden was a lovely touch. The service was exceptional, with staff always going above and beyond to make my stay pleasant. The dining experience offered a wide range of delicious options, though I wish there were more choices for vegetarians. The facilities were top-notch, making my stay truly enjoyable.
Rooms
9.0
I felt so comfortable in the room with a bed that had a mosquito net - ideal for a good night's sleep. The private garden added a peaceful touch to my stay.
Service
9.0
The staff provided outstanding service with a friendly and professional demeanor. I truly appreciated their efforts to make my stay memorable.
Location
10.0
Being right in the city center of Phnom Penh made it so convenient to explore all the attractions. The hotel's proximity to the National Museum and Royal Palace was a definite plus.
Dining
8.0
The dining experience was delightful with a variety of food options to choose from. I enjoyed the freshly brewed coffee, though more vegetarian choices would have been appreciated.
Facilities
9.0
The facilities were excellent, ensuring I had everything I needed for a comfortable stay.
Great location
Limited vegetarian options
Alan
United Kingdom,
November
2023
8.4/10
I absolutely loved my stay at this hotel! The location was superb, right behind the National Museum, making it easy to explore all the city sights. The service was outstanding, with the staff providing wonderful service despite challenging circumstances. The dining options, though a bit limited for vegetarians, offered a variety of local products. The rooms were cozy and clean, while the facilities were top-notch. Definitely a great value for the experience!
Rooms
8.0
The rooms with a balcony overlooking the garden and views across to the Palace were cozy and clean, but a bit tight on space for bags.
Service
9.0
The service at the Reception Desk was professional and friendly, even in trying circumstances.
Location
9.0
The hotel's location just behind the National Museum was perfect for exploring the city sights.
Dining
7.0
Although offering a few vegetarian options, I wish there were more varieties to choose from.
Facilities
9.0
The facilities were excellent, providing everything I needed during my stay.
Julia
United Kingdom,
November
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were stylish with comfortable beds and a lovely open concept bathroom, but they felt a bit cramped for moving around freely. The service was top-notch, with a courteous and friendly staff at the Reception Desk who provided excellent service even during challenging times. The location was superb, right in the heart of the city close to all the main sights, although the city itself was not the cleanest. The dining options offered a good selection of foods, though I wished for a few more vegetarian choices. Overall, a great value for the money with fantastic amenities and facilities.
Rooms
8.0
The rooms were stylish with comfortable beds, but a bit tight for maneuverability.
Service
9.0
The staff had a courteous manner and were very friendly, providing exceptional service.
Location
9.0
The hotel's location was perfect, close to everything in the city center, and very near the Palace.
Dining
8.0
The dining experience offered a variety of enjoyable foods, with a few vegetarian options included.
Facilities
9.0
The hotel's facilities were excellent, providing everything needed for a comfortable stay.
Andy
United Kingdom,
October
2023
8.6/10
I had a wonderful stay at this hotel! The rooms were clean and comfy, the service was outstanding, and the location couldn't have been better. However, the dining experience lacked vegetarian options. The facilities were top-notch, making it a great value for money.
Rooms
8.0
The rooms were clean and comfortable with a balcony overlooking an area of the garden.
Service
9.0
The staff provided wonderful service in a professional and friendly manner.
Location
10.0
The hotel is located in the city center, close to all main attractions. A perfect spot!
Dining
7.0
The dining experience had a few vegetarian options, but could use more variety.
Facilities
9.0
The facilities were top-notch, offering everything one could need during their stay.
James
United States,
August
2023
8.6/10
The hotel is in a prime location right in the center of Phnom Penh, making it convenient to access all the main attractions. The rooms offer a lovely view of the green surroundings and come with luxurious complimentary toiletries. The service, though facing challenging circumstances on a Saturday afternoon, was outstanding and provided in a professional and friendly manner. The dining experience could be improved with more vegetarian options available. Overall, a great value for money stay with excellent service.
Rooms
9.0
The rooms were beautifully equipped with a green view and open bathrooms, accompanied by lovely complimentary toiletries.
Service
9.0
Even during difficult circumstances, the service staff maintained their exceptional standards by offering wonderful service in a professional and friendly manner.
Location
10.0
Situated just behind the National Museum, the hotel's location in the center of Phnom Penh provides easy access to all the main attractions, making it a great choice for exploring the city.
Dining
7.0
The dining options were good, but more vegetarian choices could enhance the overall experience.
Facilities
8.0
The hotel provides a well-advertised fitness center and is relatively close to the airport, making it convenient for travelers.
Dave
United Kingdom,
August
2023
9.0/10
The hotel offers stunning views across to the Palace from the lovely rooms. The beds are incredibly comfy, making for a restful stay. However, the dining options could use more variety, especially in the vegetarian selection. The service is top-notch with a courteous and friendly staff. The location is perfect, right in the center of Phnom Penh. A great choice for travelers looking for a central, comfortable, and welcoming stay.
Rooms
9.0
The rooms provide lovely views across to the Palace and come equipped with complimentary toiletries. The bed is super comfy for a good night's sleep.
Service
9.0
The staff at the Reception Desk provided wonderful service with a courteous and friendly manner, ensuring a pleasant stay.
Location
10.0
The hotel is right in the center of Phnom Penh, offering easy access to all the city sights and main attractions. A perfect location for exploring the city.
Dining
8.0
While the dining options are good, I wished there were more vegetarian choices to cater to all preferences.
Facilities
9.0
The hotel facilities meet all the basic needs for a comfortable stay, providing a great overall experience.